Cookie Policy

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They allow the website to recognize your device and remember certain information about your visit, such as your preferences or login status. Similar technologies include local storage, session storage, and pixel tags, which work in comparable ways. Throughout this policy, we use the term "cookies" to refer to all of these technologies.

PropoBox uses cookies for the following purposes: **Authentication & Security:** Keep you securely logged in to your account and protect against unauthorized access or fraudulent activity. **Preferences:** Remember your settings, language preferences, and UI customizations so you don't have to re-configure them on every visit. **Analytics:** Understand how users interact with the Service — which features are used most, where users encounter difficulties, and how we can improve the product. **Marketing & Advertising:** With your consent, track conversions and measure the effectiveness of our advertising campaigns. We do not sell this data to third parties. **Performance:** Monitor platform performance and detect errors so we can fix issues quickly.

**Strictly Necessary Cookies** These cookies are essential for the Service to function. Without them, you cannot log in, access your dashboard, or use core features. These cookies cannot be disabled. Examples: • Session tokens (Supabase authentication) • CSRF protection tokens • Security and rate-limiting cookies **Functional Cookies** These cookies enhance your experience by remembering your choices and preferences. Examples: • Theme preference (dark/light mode) • Dashboard layout settings • Language preference **Analytics Cookies** These cookies help us understand how you use the Service so we can improve it. All data is anonymized or pseudonymized. Providers we use: • Microsoft Clarity — session recordings and heatmaps • PostHog — product analytics and feature tracking • Vercel Analytics — performance and usage metrics **Marketing Cookies** With your consent, these cookies track your journey from our marketing channels to understand campaign effectiveness. Providers we use: • Google Analytics / Google Tag Manager • Meta Pixel (if configured) • LinkedIn Insight Tag (if configured)

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. Third-party services we use include: **Stripe** — Payment processing. Stripe may set cookies for fraud detection and checkout flow management. See Stripe's Privacy Policy for details. **Google Tag Manager / Google Analytics** — Usage analytics. Data is anonymized and subject to Google's Privacy Policy. **Microsoft Clarity** — Behavioral analytics (heatmaps, session recordings). Data is pseudonymized. See Microsoft's Privacy Policy for details. **PostHog** — Product analytics. Self-hosted or cloud-based event tracking. See PostHog's Privacy Policy for details. We recommend reviewing the privacy policies of each third-party provider to understand their data practices.

Cookies can be either session cookies or persistent cookies: **Session cookies** are temporary and are deleted from your device when you close your browser. We use these for authentication and security purposes. **Persistent cookies** remain on your device for a set period of time or until you manually delete them. We use these for preferences and analytics. The specific duration of each cookie depends on its purpose. Analytics cookies typically expire after 12–24 months. Authentication cookies expire when your session ends or after 30 days of inactivity.

You have several options for controlling cookies: **Browser Settings** Most browsers allow you to view, block, or delete cookies through their settings. Common steps: • Chrome: Settings → Privacy and security → Cookies and other site data • Firefox: Settings → Privacy & Security → Cookies and Site Data • Safari: Preferences → Privacy → Manage Website Data • Edge: Settings → Cookies and site permissions **Opt-Out Tools** • Google Analytics opt-out: https://tools.google.com/dlpage/gaoptout • Your Online Choices (EU): https://www.youronlinechoices.eu • Network Advertising Initiative: https://optout.networkadvertising.org **Consent Manager** When you first visit PropoBox, a cookie consent banner allows you to accept or decline non-essential cookies. You can change your preferences at any time by clearing your browser cookies and revisiting the site. **Note:** Blocking strictly necessary cookies will prevent you from using the Service properly, as authentication and security features require them.

Some browsers offer a "Do Not Track" (DNT) signal that lets you indicate your preference not to be tracked across websites. Currently, there is no industry-standard interpretation of DNT signals. We honor opt-out choices made through our consent manager and opt-out tools listed above.

The Service is not directed to children under 16 years of age. We do not knowingly use cookies to collect personal data from children under 16. If you believe a child has used the Service and cookies have been set, please contact us and we will take appropriate action.

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or applicable laws. When we make significant changes, we will notify you by updating the date at the top of this page and, where appropriate, displaying a notice within the Service. We encourage you to review this policy periodically to stay informed about how we use cookies.

If you have any questions about our use of cookies or this Cookie Policy, please contact us: Email: privacy@propobox.com Address: PropoBox, [Company Address] For EU/EEA residents, you also have the right to lodge a complaint with your local data protection supervisory authority if you believe we are not handling your data in accordance with applicable law.