Privacy Policy

We collect information you provide directly to us, including: **Account information:** Name, email address, password, and profile details when you register for an account. **Payment information:** Billing details processed securely through our payment provider (Stripe). We do not store full card numbers. **Usage data:** Proposals you create, templates you save, and client information you enter into the platform. **Communications:** Messages you send us via email, chat, or contact forms. **Technical data:** IP address, browser type, device information, and usage analytics to improve the Service.

We use the information we collect to: • Provide, maintain, and improve the Service • Process transactions and send related information • Send technical notices, updates, and support messages • Respond to your comments and questions • Send marketing communications (you can opt out at any time) • Monitor and analyze usage patterns to improve user experience • Detect and prevent fraudulent or abusive use of the Service • Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share your information with: **Service providers:** Third-party vendors who assist in operating the Service (e.g., hosting, payment processing, email delivery). These providers are contractually bound to protect your data. **Legal requirements:** When required by law, court order, or to protect the rights and safety of Propobox and its users. **Business transfers:** In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

We implement industry-standard security measures to protect your information: • All data is encrypted in transit using TLS 1.3 • Data at rest is encrypted using AES-256 • Access to production systems is restricted and logged • Regular security audits and vulnerability assessments • Incident response procedures for security events No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

We retain your data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it by law. Proposal data that has been shared with clients may be retained for legal compliance purposes.

We use cookies and similar tracking technologies to: • Keep you logged in to your account • Remember your preferences • Understand how you use the Service • Improve performance and functionality You can control cookies through your browser settings. Disabling cookies may affect some Service functionality.

Depending on your location, you may have the following rights regarding your personal data: • **Access:** Request a copy of the personal data we hold about you • **Correction:** Request correction of inaccurate or incomplete data • **Deletion:** Request deletion of your personal data ("right to be forgotten") • **Portability:** Request your data in a machine-readable format • **Restriction:** Request that we restrict processing of your data • **Objection:** Object to processing based on legitimate interests To exercise any of these rights, contact us at privacy@propobox.com. We will respond within 30 days.

Propobox operates globally. If you are located outside the country where our servers are hosted, your data may be transferred to and processed in that country. We ensure appropriate safeguards are in place for any international transfers, including standard contractual clauses approved by relevant authorities.

The Service is not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected such information, we will delete it promptly. If you believe we have collected data from a child, please contact us immediately.

The Service may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

With your consent, we may send you newsletters, product updates, and promotional emails. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at privacy@propobox.com. Even if you opt out of marketing emails, we will still send essential account and service communications.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by email or by posting a notice in the Service. The date at the top of this page shows when this policy was last updated.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: Email: privacy@propobox.com Address: Propobox, [Company Address] For EU/EEA residents, if you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.