Last updated: July 15, 2026
This Refund Policy explains how billing and refunds work for PropoBox subscriptions. It is referenced in, and should be read together with, our Terms of Service.
All fees paid to PropoBox are non-refundable, except where required by applicable law. This applies to all subscription plans, including monthly and annual billing, and to any add-on charges. Subscriptions do not carry a trial period requiring repayment. The Free plan is available at no cost for as long as you'd like to use it, so you can evaluate PropoBox before subscribing to a paid plan.
You may cancel your subscription at any time from your account settings. Cancelling stops future billing, but does not retroactively refund charges already billed for the current or prior billing periods. You will keep access to paid features until the end of your current billing period.
If you believe you were charged in error (for example, a duplicate charge or a charge after you cancelled), contact us at hello@propobox.com with your account email and the charge details. We will review your request and correct genuine billing errors.
We may update this Refund Policy from time to time. We will notify you of material changes by email or through the Service. This policy is referenced by, and should be read together with, our Terms of Service.
If you have questions about this Refund Policy, please contact us at hello@propobox.com or through the Contact page on our website. You can also reach us by mail at: Kodfabrika LLC, 1209 Mountain Road PL NE STE N, Albuquerque, NM 87110, USA.
