Question 1

What do I get when I sign up?

Accepted Answer

Every new account starts on a 14-day Pro trial with no credit card required: the full Pro plan, with its higher limits and every feature unlocked. When the 14 days are up, the account moves to the Free plan automatically. Nothing is deleted: your proposals, clients and history stay exactly where they are, you just go back to Free's monthly limits. Upgrade at any point during or after the trial.

Question 2

Is the free plan really free forever?

Accepted Answer

Yes. No time limit, no credit card required. 2 proposals/month, 3 clients, 12 emails/month, 1 lifetime AI trial, and open tracking, so you see when a client actually reads your proposal. Free proposals carry a small "Made with PropoBox" line in the footer. All plans include the create→send→track→close workflow.

Question 3

Why flat-rate pricing instead of per-user?

Accepted Answer

Most proposal tools charge per user, which gets expensive fast (3 users = 3x cost). We charge per account, not per person. Your team grows, your bill stays the same. Fair pricing for growing businesses.

Question 4

Can I cancel anytime?

Accepted Answer

Yes. There are no long-term contracts. Cancel anytime from your account settings, and you'll keep access until the end of your current billing period.

Question 5

How much do I save with annual billing?

Accepted Answer

~25% savings with annual billing. STARTER: $14/mo ($168/yr vs $228). PRO: $37/mo ($444/yr vs $588). BUSINESS: $59/mo ($708/yr vs $948). Pay yearly, save more.

Question 6

What's the difference between plans?

Accepted Answer

All plans include the core workflow (create→send→track→close). Differences: proposal limits (2→25→100→300), AI generations (1 lifetime→20→100→250/mo), team size (1→1→3→10), features (Advanced Mode, analytics, branding). Choose based on volume.

Question 7

What happens to my data if I downgrade?

Accepted Answer

Your existing proposals are preserved. If you exceed the limits of your new plan, you won't lose data, you just won't be able to create new proposals until you're within limits.

Question 8

Do my clients need an account to view proposals?

Accepted Answer

No. Clients can view, approve, and interact with proposals via a secure link, no account required on their end.

Question 9

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards via Stripe. All transactions are encrypted and secure.

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